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Carry Forward Terms

GURU’S UNIQUE CARRY FORWARD POLICY

Carry Forward feature gives you unique benefit of carrying-forward the some part of previously paid amount to the same plan during its renewal. This feature is a part of our Terms of Use. Please read the details below.

Upto 80% of the PAID AMOUNT is carried forward during the renewal of the Software and/or Hardware Plan, if purchased for the term of 12 months wherein you NEVER USED the services of Guru Ravi Chauhan (IT Gurur Ravi) against the respective subscribed Plan during that term. You agree to pay the difference of the amounts (Net Subscription amount of the Plan during renewal MINUS 80% of the previously paid “subscription amount” excluding other charges and/or fees) during the renewal of your Plan or Plans.

Carry Forward Policy is applicable to the renewal of the same plan for the same term. 

Carry Forward Policy is not applicable to the Website Maintenance Plan.

Notwithstanding this Guru Ravi may, at its sole discretion and on a case by case basis, agree to carry forward Subscription fees, after deducting charges for servicing the Customer, for any Plan Upgrade (higher than the expired or previous plan). No Carry Forward Policy is applicable to any Plan Downgrade.

Carry Forward for Software Support Plans:

  • 30% Carry Forward: 30% of the previously paid “subscription amount” excluding other charges and/or fees, if you have used the service of Guru Ravi twice or less in 12 Months term Plan.
  • 25% Carry Forward: 25% of the previously paid “subscription amount” excluding other charges and/or fees, if you have used the service of Guru Ravi twice or less in 6 Months term Plan.
  • 20% Carry Forward: 20% of the previously paid “subscription amount” excluding other charges and/or fees, if you have used the service of Guru Ravi only once or less in 3 Months term Plan.
  • 10% Carry Forward: 10% of the previously paid “subscription amount” excluding other charges and/or fees, if you have used the service of Guru Ravi only once or less in 1 Months term Plan.
  • No Carry Forward: No carry forward for the incident based plans or One Time Support plans.

Carry Forward for Hardware Support Plans:

  • 40% Carry Forward: 40% of the previously paid “subscription amount” excluding other charges and/or fees, if you have used the service of Guru Ravi twice or less in 12 Months term Plan.
  • 35% Carry Forward: 35% of the previously paid “subscription amount” excluding other charges and/or fees, if you have used the service of Guru Ravi twice or less in 6 Months term Plan.
  • 30% Carry Forward: 30% of the previously paid “subscription amount” excluding other charges and/or fees, if you have used the service of Guru Ravi only once or less in 3 Months term Plan.
  • 15% Carry Forward: 15% of the previously paid “subscription amount” excluding other charges and/or fees, if you have used the service of Guru Ravi only once or less in 1 Months term Plan.
  • No Carry Forward: No carry forward for the incident based plans or One Time Support plans.

ILLUSTRATIONS

Smart Customer A:

Paid for Quickbooks Enterprise 12 Months Support Plan (with a discount): $899 (Actual paid amount).

Case 1: Let’s say, he/she never called for the tech support during the term of the plan (12 months).
Renewal after 12 months: Let’s say again she/he got the opportunity to buy the renewal on same discounted price

He/She now deserves to Carry Forward 80% of the $899 (actual paid amount) = $719.2 (carry forward amount)

He/She will pay the Net Amount for renewal of support plan

= Renewal Price – Carry Forward Amount
= $899 – $719.2
= $179.8 only is paid to enjoy the support for next 12 months instead of $899.

Case 2: Let’s say, he/she called just Twice for the tech support during the term of the plan (12 months).
Renewal after 12 months: Let’s say again she/he got the opportunity to buy the renewal on same discounted price

He/She now deserves to Carry Forward 30% of the $899 (actual paid amount) = $269.7 (carry forward amount)

He/She will pay the Net Amount for renewal of support plan

= Renewal Price – Carry Forward Amount
= $899 – $269.7
= $629.3 only is paid to enjoy the support for next 12 months instead of $899.

Smart Customer B:

Paid for Quickbooks Enterprise 12 Months Support Plan (without any discount):  $1100 (Actual paid amount).

Case 1: Let’s say, he/she never called for the tech support during the term of the plan (12 months).
Renewal after 12 months:

He/She now deserves to Carry Forward 80% of the $1100 (actual paid amount) = $880 (carry forward amount)

He/She will pay the Net Amount for renewal of support plan

= Renewal Price – Carry Forward Amount
= $1100 – $880
= $220 only is paid to enjoy the support for next 12 months instead of $1100.

Case 2: Let’s say, he/she called just Twice for the tech support during the term of the plan (12 months).
Renewal after 12 months:

He/She now deserves to Carry Forward 30% of the $1100 (actual paid amount) = $330 (carry forward amount)

He/She will pay the Net Amount for renewal of support plan

= Renewal Price – Carry Forward Amount
= $1100 – $330
= $770 only is paid to enjoy the support for next 12 months instead of $1100.

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Carry Forward Terms

Updated on 2017-08-28T06:55:15+00:00, by Uncle Mike Flick.

ITGR Help-Desk